"Regular Doses of Training Increases On-The-Floor Sales"

Many of us have worked in roles where the traditional ‘drinking knowledge from the fire hose’ method was used. Sitting through hour-long sessions of health & safety, beer, menu and wine tastings are supposed to follow team members to and from every shift enabling us to provide ‘the best’ guest experience possible. Spiffy isn’t alone in knowing this traditional form of training positions itself and the staff to provide a subpar experience.

Shoeless Joe’s 24 locations have used Spiffy’s micro-learning style of training to ensure staff are brushing up on knowledge every week instead of all in one sitting. Not only does this improve their learning experience, but it also increases knowledge retention, increasing on-the-floor sales.